Customer Support/Admin in Nixa (MO)

Administrative & Customer Service Support Associate (Part-Time) 

We are seeking a dependable, detail-oriented individual to join our team in a part-time Administrative & Customer Service Support role. This position provides essential support to our Customer Service department through a combination of administrative, data entry, organizational, and operational tasks within a manufacturing environment.

This is an excellent opportunity for someone looking to gain experience, learn new systems, and grow professionally. While the position is currently part-time and temporary, it has the potential to lead to a full-time Customer Service Representative/Account Management role in the future. 

Key Responsibilities 

• Provide administrative and organizational support to the Customer Service team. 

• Utilize computer systems to perform data entry, maintain records, and complete administrative tasks. 

• Use Microsoft Outlook to manage, send, and respond to emails. 

• Learn and navigate company ERP systems for basic data entry and customer service support functions. 

• Organize, sort, file, and maintain production paperwork, including job bags, tickets, and related documents. 

• Retrieve and deliver paperwork and production materials throughout the facility as needed. 

• Assist with answering incoming phone calls and directing inquiries to the appropriate team members. 

• Support daily departmental operations and assist with special projects or additional tasks as needed. 

• Collaborate with team members to help ensure efficient workflow and excellent customer support. 

Qualifications 

• Reliable with strong attendance and punctuality. 

• Excellent attention to detail and accuracy. 

• Strong organizational and time management skills. 

• Comfortable learning new software, systems, and processes. 

• Ability to follow established procedures and work independently after training. 

• Positive attitude with a willingness to assist where needed. 

• Strong communication and interpersonal skills. 

• Ability to adapt to changing priorities in a fast-paced environment. 

• Previous administrative, office, customer service, or data entry experience is preferred but not required. We are willing to train the right candidate. 

Physical Requirements 

• Ability to walk throughout a manufacturing facility for extended periods. 

• Ability to navigate stairs multiple times throughout the workday. 

• Comfortable working in an active production environment. 

• Ability to safely move throughout the facility while retrieving documents and production materials. 

What We're Looking For 

The ideal candidate enjoys a mix of office-based work and hands-on responsibilities throughout the facility. This role is well-suited for someone who is dependable, eager to learn, and willing to jump in wherever support is needed. If you are organized, teachable, and motivated to grow into a customer service or account management career, we encourage you to apply. 

Schedule: Part-Time 

Opportunity for Growth: Potential path to a future full-time Customer Service Representative/Account Management position.